Repair Letters

“ I recently returned a Case knife to you for blade replacement because of a broken tip and you were unable to replace because the knife was discontinued. You did however reshape the blade free of charge. Thank you for your EXCELLENT customer service. “

Thank you, Mike
 
“I cannot express the sincere appreciation for the wonderful service extended by your company. Today there is almost no existing companies that really care about their customers or their own reputation. There will never be any other brand of knife in my pocket other than a Case knife.”
Cecil P. (Auburn, CA)
 
“I just wanted to tell you how much I appreciate the service you provide. The knives have returned to me in ‘like new’ condition. I can’t believe how good they look. I tell everybody, ‘That’s why you buy a Case knife.’Made in American and restored in America…”
Edmond P. (Munford, AL)

“…thank you so much for the excellent job on repairing my old Case knife I sent in for repairs. I couldn’t believe it was the same knife I sent you. My father would be proud to see it looking like this. I will keep it put up and someday give it to my grandson!”
Terry W. (Bloomington, IN)

“Thank you so much for the beautiful repair on my beloved CopperLock…I think you guys are the best thing since mashed potatoes and gravy.”
- Gabriel L. (South Lake Tahoe, CA)
 

“Thank you for the fine, outstanding job of repairing my knife.  I’ve had this knife for over 40 years and will hand it down to my son.”  
– Nick C. (Victoria, TX)

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